RE: Big 3 are closing gap on their foreign rivals
One more reminded to my friend,
The U.S. governt still makes money when you buy a Import.
And its not cool throwing accusation and calling people hypocrites. Just because most new American luxury cars don’t fit my taste does not make me a hypocrite like you want to call me when I buy a brand new shiny LEXUS, MERCEDES, or maybe a BMW.
To be honest with you, if it was up to me, I would shut ford down due to their lack of customer support, no wonder ford, mercury and Lincoln scored the LEASTTTTTTTTTTTTTTtt when it came to customer satisfaction.
If you don’t want to believe me, walk into any ford dealership, and tell me how badly you will get ripped off, and I’m not saying they are all 100% bad, but i can tell you that I’m 100% more satisfied when I take my Lexus to the dealership then when i take my Lincoln.
at a ford dealership, when you show them that your a knowledge person, they try to raise their voice, tell you that they know what they are doing, and ask you why you brought the car to the dealership if you knew better then them.
at a Lexus dealership, they praise you, tell you how much of a good employee you would of made if you worked for them (in a joking manner of course), share a few laughs, and bring the mechanic into the office to discuss things with you and see how you want things done.
So even if one day, the moon explodes and Lincoln makes more reliable cars then Lexus, I would still not buy one simply because of the customer satisfaction.
If you still have doubts, please visits the Tampa bay area Lexus dealership, and take a look around.
p.s. I’m no first timer, I have owned a few fords, just ask my dealership of how many cars I brought in.