I purchased a 99' Continental about one month ago with 61K on it. I purchased it from a GM dealership and was given a GMAC limited warranty of 3 months/3,000 miles on the powertrain.
The second week I had the car, I was traveling on the highway (70-75mph) and was about 40 miles out when the HUD shows "Check Transmission". I reset the HUD and it showed the same warning 2 more times within the next 20 miles at which time I arrived at my destination.
Later that day, on my way home, at about 30 miles out, the HUD advised to check the transmission and the "Service Engine Soon" light came on. When I arrive home, I went to the parts store and found the fault code was (P1744) TCC Solenoid - Circuit Range/Perf.
I took the vehicle back to the dealer and was sent to a Lincoln dealership. They cleared the code and drove it 12 miles in town, then told me to pick it up because they could not duplicate the fault. While there, I found the car had been purchased from them new and all of the service performed there. Their records showed the transmission had been repaired at 44,000 miles for fault codes (C1742-C1743) TCC solenoid failed. They replaced the solenoid. At 52,000 miles, the car was back in thier shop for a torque converter clutch performance code (unknown code). They flushed it, installed new fluid and additives.
Took the vehicle on another road trip (on the highway @ 70-75) and HUD popped up "Check Transmission" again. The "Service Engine Soon" light came on again as well. Went to the parts store and was given fault code (P1744) Manufacturer Control Transmission.
Went back to the same Lincoln dealership and told them to diagnose it or I was done with them. They advised me the tranny was losing pressure internally, thus causing fault codes. They recommended a rebuild.
I went for a second opinion at a transmission shop and it was diagnosed as losing line pressure inside the transmission which was causing the overdrive to engage/disengage at highway speed.
In the interm, I also noticed the car surging at 40-50 mph in town.
Transmission shop contacted GMAC Warranty and they sent a rep out. Rep rode with tranny employee and said there was nothing wrong with the car. Told them to call him back if they could duplicate the fault. Also insinuated I was lying.
I left the rep a message to contact me personally.
That's where I'm at - have a few questions:
1) Is it my choice of who repairs the transmission?
2) If they drag this out, are they still responsible since the problem occurred well under the warranty?
3) How do I light a fire under their asses?
I'm not looking to gouge anyone, I just want them to make it right. I LOVE my Lincoln!
I will keep you updated! Lookin' for a dealers perspective as well (Frankie X).
The second week I had the car, I was traveling on the highway (70-75mph) and was about 40 miles out when the HUD shows "Check Transmission". I reset the HUD and it showed the same warning 2 more times within the next 20 miles at which time I arrived at my destination.
Later that day, on my way home, at about 30 miles out, the HUD advised to check the transmission and the "Service Engine Soon" light came on. When I arrive home, I went to the parts store and found the fault code was (P1744) TCC Solenoid - Circuit Range/Perf.
I took the vehicle back to the dealer and was sent to a Lincoln dealership. They cleared the code and drove it 12 miles in town, then told me to pick it up because they could not duplicate the fault. While there, I found the car had been purchased from them new and all of the service performed there. Their records showed the transmission had been repaired at 44,000 miles for fault codes (C1742-C1743) TCC solenoid failed. They replaced the solenoid. At 52,000 miles, the car was back in thier shop for a torque converter clutch performance code (unknown code). They flushed it, installed new fluid and additives.
Took the vehicle on another road trip (on the highway @ 70-75) and HUD popped up "Check Transmission" again. The "Service Engine Soon" light came on again as well. Went to the parts store and was given fault code (P1744) Manufacturer Control Transmission.
Went back to the same Lincoln dealership and told them to diagnose it or I was done with them. They advised me the tranny was losing pressure internally, thus causing fault codes. They recommended a rebuild.
I went for a second opinion at a transmission shop and it was diagnosed as losing line pressure inside the transmission which was causing the overdrive to engage/disengage at highway speed.
In the interm, I also noticed the car surging at 40-50 mph in town.
Transmission shop contacted GMAC Warranty and they sent a rep out. Rep rode with tranny employee and said there was nothing wrong with the car. Told them to call him back if they could duplicate the fault. Also insinuated I was lying.
I left the rep a message to contact me personally.
That's where I'm at - have a few questions:
1) Is it my choice of who repairs the transmission?
2) If they drag this out, are they still responsible since the problem occurred well under the warranty?
3) How do I light a fire under their asses?
I'm not looking to gouge anyone, I just want them to make it right. I LOVE my Lincoln!
I will keep you updated! Lookin' for a dealers perspective as well (Frankie X).