Re: 98Mark - Had it checked out at my local Ford dealer. They said a new "heater plenum" (heater box???) was needed. They went on to explain that the heater box was warped which prevented the blend door from opening. Yikes! Est. Cost labor was $1,200 (two days) and parts at $460. I am skeptical about their conclusions. Also would not let them do the job anyway since the only Mark8 they see is mine and don't have the expertise for dealing with something this complicated. I know the whole dash has to be removed to do the job. Had a blend arm put in two years ago at a cost of $900 from a Lincoln dealer (Parts and Labor). Any suggestions. I live in Phila and its starting to get cold.