I hate to ask this obvious question, but did you check the air ride switch in the trunk. The tire tech may have turned it off and forgot to turn it back on.
Mike: I know this is 5 months late, but I have been having trouble with this site since last year. My sympathies on the loss of your child. I can't imagine the loss that you feel.
I just wanted to put this out there. I posted some MarkVIII's from Florida in the for sale section, but have discovered a few more. Right now if you change the location to Lutz, FL with a distance of 100 miles, there are at least 19 Mark VIII's listed. Also a couple of MarkVII's. Just in...