Consumer Reports: Hyundai Wins

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Consumer Reports: Hyundai Wins
Tuesday March 8, 10:11 am ET
By Rich Smith

It seems wonders really will never cease. According to a report just out from, er, Consumer Reports, Detroit now has a new rival to worry about. That's hardly news, but it does come as a surprise that Japan's supertrio of Toyota , Honda , and Nissan have cause to worry, too. What's behind all this consternation? None other than South Korea's laughingstock of yesteryear: Hyundai (OTC BB: HYMLF - News).
That's right, folks. The consumer watchdogs have anointed Hyundai's Sonata sedan as the most reliable 2004 car model sold in America. Combine that with a J.D. Power endorsement of the Sonata as the "highest-ranked entry midsize car in initial quality," and Hyundai looks poised to proper.

You may recall that last May, we reviewed reports from The Washington Post and J.D. Power extolling the virtues of Hyundai's top-of-the-line XG350L sedan and of Hyundai's entire line of automobiles, respectively. The only caveat to the reports was that while Hyundais looked good "out of the box," questions remained regarding the cars' reliability over the long haul. A subsequent June update from J.D. Power showed Hyundai beginning to lose speed in this regard. But with the recent endorsement from Consumer Reports, which I'd wager has a slightly larger readership among average car buyers than do J.D. Powers' reports, Hyundai looks ready to roll.

As bright as Hyundai's U.S. prospects are looking, though, its stock, listed on the Pink Sheets, doesn't look terribly promising for U.S. investors. As far as I could tell, the stock didn't trade a single share in the U.S. yesterday. Talk about illiquid!

That doesn't mean, however, that U.S. investors should just click "ignore" and pretend the company doesn't exist. The time may come when Hyundai decides to list its shares in the U.S. and offer us a chance to participate in its success. And even before then, it wouldn't be at all Foolish to ignore the effects that a rise in Hyundai's popularity here might have on Ford , GM , and DaimlerChrysler . Each of the U.S. Big Three automakers increased its reliability ratings in Consumer Reports' rankings, almost certainly in response to continued inroads that their Japanese nemeses continue to make.

But watch carefully. As the U.S. and Japanese triumvirates face off in the great American car lot, little Hyundai might just slip in and steal the parking space in our hearts.

Have an opinion on this article? Know of a feasible way to invest in Hyundai's success? Drop by The Motley Fool's Buying and Maintaining a Car board and share your thoughts.

Fool contributor Rich Smith owns no shares in any company mentioned in this article.
 
RE: Consumer Reports: Hyundai Wins

Thats easy...they didnt sell near as many as they sold Honda's/Toyota's/Nissans...the fewer there are on the road, the fewer will visit a shop with mechanical breakdowns.

Plus Hyundai "pulls" the numbers. They cover a ton of warranty work, and basically "hide" the trail so surveys dont find out.

This has gone on for years...

This simple, yet narrow-minded approach at rating car's reliability is a farce.

Consumer reports doesnt test on vehicles in the major metropolitan areas, just suburbs. The mjority of Hyundai Sonata's have been sold to middle-class families who rarely drive more than to school/work/store...the car rarely see's any 'extreme' duty to even break down.


let me sum up my whole attitude towards Consumer Blindfolders(reports):
They said the Ford Taurus was the most unreliable vehicle sold in North America during the late-80's/early-90's. Why did they say this? because over 1 million of them visited shops for repairs. That was more than any other brand of vehicle sold in the US....but they failed to mention one important thing: The Ford Taurus sold more units than any other car during the period tested. Their percentage of "units sold vs. units repaired" was lower than Honda during that period.

Consumer reports. Ha! I laughed everytime a customer came into my tire shop holding that magazine(rag). They asked me questions about the Uniroyal Tiger Paw!!! Can you believe that???

I simple answered all their questions with the following statement:

Did the "testers" in this magazine drive YOUR car, on YOUR street, the same way YOU drive? Did they test THOSE tires on the exact same model vehicle YOU drive?

Eventually, they were given a real answer to their questions, and left with a product that suited THEIR needs, not the needs of CONSUMERS...(translation-robots who think that magazine is the holy grail)

Ok, vent over-exhaust valve closed.

Hyundai IS making a remarkable vehicle these days...dollar for dollar...you cant go wrong. The warranty is awesome, and the dealerships treat you as if you just bought a Jag...hell, they're just glad to be employed!


[a
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RE: Consumer Reports: Hyundai Wins

Well I hate to disagree with you Craig. But early 90s tauruses have horrible reliability ratings due to 2 reasons. The only engine offered was the 3.8L V6 that blew its headgaskets by 100k due to a design flaw and led many to believe that ford is total crap. This is a valid cause, because a car should not need an engine teardown at 100k (my cougar blew them at 80k, my friends taurus at 70k). And second the trannys on the Early 90s tauruses (Not sure about the plural form here) were total crap as well. Just check the local listings and you're bound to find at least 5-10 pre 96 tauruses with engine gasket failures for sale as a "mechanics special". Now toyotas and Hondas from that period used their proven bulletproof 4cyl engines and transmissions (that required services at 60 or even at 90k). Where as Ford had a 30k service interval that many consumers chose to neglect leading to premature transmission failures. Now about Hyundai, they are the fastest growing car manufacturer in America. I forgot the #s but I'm pretty sure they surpassed Honda in sales now. This is due to their 10 year 100k mile power train and 5 year 50k mile bumper to bumper warranty that is untouched by any other manufacturer and a new lineup of somewhat competitive vehicles as well as fairly low pricing.
 
RE: Consumer Reports: Hyundai Wins

Max, your points on the Taurus are valid... however, I was referring to "averages" and ratio's. The ratio of units sold-to-units flawed were actually very positive.

Cant blame the car if the onwer neglects it. That point is moot.

many Taurus' became "national fleet" vehilces. Similar to a lease option, the vehicles were rented out by large corporations(including rent-a-car companies), and due to the extremely strict maintenance schedule, they were actually one of the most reliable cars on the road. There is a reason the taurus was the #1 selling mid-size car in the "fleet" catagory. They received excellent maintenance, and provided a long life of service.

We had MANY come to our shop for their fleet services. Many had over 100k miles, and had been running fine. I still know of at least 3 that have well over 250k miles, and still have no engine or transmission problems.

Believe me, I am not saying the Taurus was a "remliable" car, but the ratio of units sold to units flawed was excellent.

The public draws their information from the media, which, once again, is wrong.


[a
Club 16 President/Founder
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97 Toreador red/Lt. graphite LSC M8
V.P. GGM8​
 
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